Notice
Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.
Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.
Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.
Contact Us
We are currently experiencing higher than normal volumes and response times may vary. We appreciate your patience as we answer your inquires.
Please note: As of September 1, 2023 we discontinued accepting claims via our service email.
FAQ
Delta Dental of New Jersey
P.O. Box 16354
Little Rock, AR 72231
Easy! View and download your Member ID card by simply entering your member information without signing into your MySmile® account.
Our member ID cards only show the subscriber’s name, as it is their benefit plan. Every dependent on your plan uses the same subscriber/member ID number.
Additionally, ID cards are not required for your dependent(s) to see a provider. The dental office needs the subscriber/member ID number, their full name and date of birth, group number, and the subscriber's mailing address.
8:00 AM - 6:30 PM ET
Monday - Thursday
8:00 AM - 5:00 PM ET
Friday
Use our Cost Estimator tool. It gives you instant out-of-pocket cost estimates based on your benefits and dentist.
If your dentist recommends an expensive or complex treatment plan, we recommend asking them to submit a Pre-Treatment Estimate. Once submitted, you'll receive back a comprehensive estimate based on your benefits and your dentist's detailed treatment plan.
Delta Dental of New Jersey
P.O. Box 16354
Little Rock, AR 72231
Email us
Delta Dental of New Jersey is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
