Notice
Our offices will be closed on Monday, May 26, 2025 in observance Memorial Day. Warm wishes to you and your family as we honor and remember the brave men and women who sacrifice in service of our nation.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Online account benefits
Create a secure, online account to access the information you need, when you need it.
Members
Create a secure MySmile® account to:
- View your coverage
- Check your dental claims
- Print ID cards
- Review your treatment history
Dentists
Create a secure account to:
- Check patient eligibility
- Track claim status and payments
- Review Pre-Treatment estimates
- View your handbook and fee schedules
Brokers
Create a secure account to:
- View your clients' details
- Access group benefit booklets and overviews
- Manage your clients' enrollment (with proper permissions)
- Quick links to helpful resources
Employers
Create a secure account to:
- Manage your group's enrollment
- Access your group benefit booklets and overviews
- Manage portal permissions (as an Administrator)
- Quick links to helpful resources
