Notice


Thru September 2, 2022 our customer service hours are as follows:

Monday – Thursday
8:00 AM ET – 6:30 PM ET

Friday
8:00 AM ET – 1:00 PM ET

To view benefit information and claim status, self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.

Online account benefits

Create a secure, online account to access the information you need, when you need it.

Members


Create a secure MySmile® account to:

  • View your coverage
  • Check your dental claims
  • Print ID cards
  • Review your treatment history

Dentists


Create a secure account to:

  • Check patient eligibility
  • Track claim status and payments
  • Review Pre-Treatment estimates
  • View your handbook and fee schedules

Brokers


Create a secure account to:

  • View your clients' details
  • Access group benefit booklets and overviews
  • Manage your clients' enrollment (with proper permissions)
  • Quick links to helpful resources

Employers


Create a secure account to:

  • Manage your group's enrollment
  • Access your group benefit booklets and overviews
  • Manage portal permissions (as an Administrator)
  • Quick links to helpful resources