Notice
We’re experiencing a high volume of calls and emails, causing delays in response times. We apologize for any inconvenience and appreciate your patience.
On November 19th, the Call Center will be open from 8:00 AM to 11:45 AM ET due to team training.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Online account benefits
Create a secure, online account to access the information you need, when you need it.
Members
Create a secure MySmile® account to:
- View your coverage
- Check your dental claims
- Print ID cards
- Review your treatment history
Dentists
Create a secure account to:
- Check patient eligibility
- Track claim status and payments
- Review Pre-Treatment estimates
- View your handbook and fee schedules
Brokers
Create a secure account to:
- View your clients' details
- Access group benefit booklets and overviews
- Manage your clients' enrollment (with proper permissions)
- Quick links to helpful resources
Employers
Create a secure account to:
- Manage your group's enrollment
- Access your group benefit booklets and overviews
- Manage portal permissions (as an Administrator)
- Quick links to helpful resources