Alert

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On October 10, we will be upgrading our phone system. This enhancement will improve your future experience. It may result in additional wait times during our transition. We appreciate your understanding and patience as we work to serve you better.

On October 10, our call center will be closed for staff training between 12 PM and 1 PM ET.
On October 9, due to the enhancement to our phone system, our IVR will be unavailable for self-service from 6.30 PM through 11:59 PM ET.

Claims mailing address

For employer-sponsored claims

Please mail your claims to the below address:

Delta Dental of New Jersey
P.O. Box 16354
Little Rock, AR 72231

This change affects only our mailing address. We are still located in New Jersey and Connecticut, and our phone numbers and Customer Service department remain the same.

Most members won’t need to do anything since our participating dentists in New Jersey and Connecticut have already been notified of the change. Members who reside out of state or see an out-of-network dentist should inform their dental office of the change to reduce any possible delay in their claims.

Members can also print an updated ID card with our new address through their MySmile account
For individual & family plan claims

Please mail your claims to the below address:

Delta Dental of Wisconsin
P.O. Box 103
Stevens Point, WI 54481


For any questions regarding your individual and family plan claims, please call 888-899-3734 or sign in to your account.