Notice
Monday, January 19: Our Customer Service center will be open from 8:00 a.m. to 5:00 p.m. in observance of Martin Luther King Jr. Day and will have reduced staffing levels which may result in longer wait times than usual. To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).
Holiday Hours 2025-2026
Regular Operating Hours
Monday-Thursday: 8:00 AM – 6:30 PM ET
Friday: 8:00 AM – 5:00 PM ET
You can view benefit information and claim status at any time by signing into your account or using our Interactive Voice Response System 24/7 at 800-452-9310.
Holiday Hours
| December Dates | Hours (ET) | January Dates | Hours (ET) |
|---|---|---|---|
| Friday, December 12 | Closed | Thursday, January 1 | Closed |
| Wednesday, December 17 | 8:00 AM - 12:30 PM, 1:30 PM - 6:30 PM | Friday, January 2 | Closed |
| Wednesday, December 24 | 8:00 AM - 5:00 PM | ||
| Thursday, December 25 | Closed | ||
| Friday, December 26 | Closed | ||
| Wednesday, December 31 | 8:00 AM - 5:00 PM | ||
