Notice
On May 21st, our call center will operate from 8 AM to 11:45 AM and will be closed in the afternoon.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
2024-2025 holiday hours
Our customer service team will be available during the below times.
Monday, December 9: 8:00 AM - 6:30 PM ET
Tuesday, December 10: 8:00 AM - 6:30 PM ET
Wednesday, December 11: 8:00 AM - 12:30 PM, 1:30 PM - 6:30 PM ET
Thursday, December 12: 8:00 AM - 6:30 PM ET
Friday, December 13: CLOSED
Week of December 16, 2024
Monday, December 16: 8:00 AM - 6:30 PM ET
Tuesday, December 17: 8:00 AM - 6:30 PM ET
Wednesday, December 18: 8:00 AM - 6:30 PM ET
Thursday, December 19: 8:00 AM - 6:30 PM ET
Friday, December 20: 8:00 AM - 5:00 PM ET
Week of December 23, 2024
Monday, December 23: 8:00 AM - 6:30 PM ET
Tuesday, December 24: 8:00 AM - 11:45 AM ET
Wednesday, December 25: CLOSED
Thursday, December 26: 8:00 AM - 6:30 PM ET
Friday, December 27: 8:00 AM - 5:00 PM ET
Week of December 30, 2024
Monday, December 30: 8:00 AM - 6:30 PM ET
Tuesday, December 31: 8:00 AM - 11:45 AM ET
Wednesday, January 1: CLOSED
Thursday, January 2: 8:00 AM - 6:30 PM ET
Friday, January 3: 8:00 AM - 5:00 PM ET
