Notice
Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.
Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.
Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.
Dealing with a dental emergency
Here’s what you need to do:
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Contact your regular dentist. If you need to see your dentist immediately and it’s after their regular office hours, check their website for an emergency number or after business hours instructions. |
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If you can’t reach your regular dentist: Sign in to the Delta Dental Virtual Visits Patient Portal or call 866.443.1882 to get started with a Virtual Visit.* |
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If you are traveling:
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*Delta Dental’s Virtual Visits service is provided by Teledentistry.com. This service is a covered benefit in most Delta Dental of New Jersey plans for currently enrolled members.
Please note that a Virtual Visit is considered to be a “problem-focused exam” (shown as a D0140 procedure code on your Explanation of Benefits) and counts as one of your annual examinations covered by your plan.
Delta Dental of New Jersey is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
