Notice

Monday, May 25: Our offices will be closed in observance of Memorial Day. Warm wishes to you and your family as we honor and remember the brave men and women who sacrifice in service of our nation.


May 22 - September 4: Customer Service hours are Monday through Thursday 8:00 AM to 6:30 PM EDT and Friday 8:00 AM to 1:00 PM EDT.


To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at (800-452-9310).

Kid superhero

Celebrating the Superheroes of Customer Service

January 23, 2019

Customer service is a vital part of our everyday operations. We are in the business of ensuring you are happy with the level of service you receive from us.

That is why we’re proud to be a part of National Customer Service Week, a week where we celebrate the employees who embody the very idea of customer service. This year, we want to recognize these superheroes of customer service by hosting superhero-themed activities! Check out some of the ways we’re celebrating:

• Kick-off Breakfast

• Superhero t-shirt day

• Superhero-themed puzzles

• Oral Health and Wellness Expo

• Thank-you lunch for Associates

Yoga

• Blood Pressure Screenings

• And more!

How do you encourage great customer service at your office? Let us know in the comments!