Thru September 2, 2022 our customer service hours are as follows:

Monday – Thursday
8:00 AM ET – 6:30 PM ET

8:00 AM ET – 1:00 PM ET

To view benefit information and claim status, self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.
Kid superhero

Celebrating the Superheroes of Customer Service

January 23, 2019

Customer service is a vital part of our everyday operations. We are in the business of ensuring you are happy with the level of service you receive from us.

That is why we’re proud to be a part of National Customer Service Week, a week where we celebrate the employees who embody the very idea of customer service. This year, we want to recognize these superheroes of customer service by hosting superhero-themed activities! Check out some of the ways we’re celebrating:

• Kick-off Breakfast

• Superhero t-shirt day

• Superhero-themed puzzles

• Oral Health and Wellness Expo

• Thank-you lunch for Associates


• Blood Pressure Screenings

• And more!

How do you encourage great customer service at your office? Let us know in the comments!