Alert

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On October 10, we will be upgrading our phone system. This enhancement will improve your future experience. It may result in additional wait times during our transition. We appreciate your understanding and patience as we work to serve you better.

On October 10, our call center will be closed for staff training between 12 PM and 1 PM ET.
On October 9, due to the enhancement to our phone system, our IVR will be unavailable for self-service from 6.30 PM through 11:59 PM ET.
Kid superhero

Celebrating the Superheroes of Customer Service

January 23, 2019

Customer service is a vital part of our everyday operations. We are in the business of ensuring you are happy with the level of service you receive from us.

That is why we’re proud to be a part of National Customer Service Week, a week where we celebrate the employees who embody the very idea of customer service. This year, we want to recognize these superheroes of customer service by hosting superhero-themed activities! Check out some of the ways we’re celebrating:

• Kick-off Breakfast

• Superhero t-shirt day

• Superhero-themed puzzles

• Oral Health and Wellness Expo

• Thank-you lunch for Associates

Yoga

• Blood Pressure Screenings

• And more!

How do you encourage great customer service at your office? Let us know in the comments!