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On October 10, we will be upgrading our phone system. This enhancement will improve your future experience. It may result in additional wait times during our transition. We appreciate your understanding and patience as we work to serve you better.

On October 10, our call center will be closed for staff training between 12 PM and 1 PM ET.
On October 9, due to the enhancement to our phone system, our IVR will be unavailable for self-service from 6.30 PM through 11:59 PM ET.

Employer registration

We offer two types of access to our Employer secure website:

  • Group administrator
    • As a group administrator, you will be able to manage your group’s enrollment, view benefit summaries and overviews, and manage portal permissions for your team.
    • To request an online account, please contact us at 973-285-4144. Have your group number, name, and email address readily available so we can provision your account. Once your account is provisioned by our Enrollment team, you will receive an email with instructions on how to register for the secure website.

  • Benefit administrator
    • As a benefit administrator, you will be able to manage your group’s enrollment and view benefit summaries and overviews.
    • To request an online account, please contact your group administrator. Once your account is created by your group administrator, you will receive an email to register for your online account. Your group administrator will also provide you with a passcode to complete your profile.

If you already have a user name and password, please sign in.