Notice
We will be closed on Thursday, June 19, in observance of Juneteenth. This federal holiday marks June 19, 1865, when slavery officially ended in the United States. To learn more about this important historical day, please visit this resources page.
From Friday May 23rd through Friday, August 29, 2025: Customer Service hours will be 8:00 AM – 6:30 PM EST Monday through Thursday and 8:00 AM - 1:00 PM EST on Friday.
To view benefit information and claim status at any time, you can sign into your account or use our Interactive Voice Response System 24/7 at 800-452-9310.
Carryover Max℠ $3,000
Carryover Max allows you to accumulate part of your unused benefit dollars from one year into future years. Carried-over benefit dollars increase your annual maximum and help pay for future covered services, such as bridges, crowns, and root canals.
It's easy to qualify.
Get your annual check-up.1 That’s it.
1. If you use less than half of your yearly benefit dollars, we’ll take the difference between your annual maximum and what you actually used and multiply that by 25%.2
2. We’ll add that amount to your next year’s annual maximum to use for planned or unplanned expenses.
3. Unused yearly carryover funds will accumulate (capped at your standard annual maximum amount), so you don't lose them.
4. You can accumulate multiple years’ carryovers (up to $500 per year), potentially doubling your benefit dollars.
You get more flexibility in planning and paying for your dental care, as well as the peace of mind knowing you have more benefits—if you need them, when you need them.
Still have questions about Carryover Max? Call us at 800-452-9310.
1 To qualify for Carryover Max, you must receive at least one cleaning or oral exam during each plan year. If you miss an annual cleaning or exam in a later year, any accumulated carryover will be lost.
2 You can roll up to $500 in unused dollars into the following year. Unused yearly carryovers can accumulate up to your standard annual maximum.
3 If you use less than one half of your standard annual maximum, then you are eligible for Carryover Max.
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It's easy to qualify.
Get your annual check-up.1 That’s it.
How Carryover Max works:
1. If you use less than half of your yearly benefit dollars, we’ll take the difference between your annual maximum and what you actually used and multiply that by 25%.2
2. We’ll add that amount to your next year’s annual maximum to use for planned or unplanned expenses.
3. Unused yearly carryover funds will accumulate (capped at your standard annual maximum amount), so you don't lose them.
4. You can accumulate multiple years’ carryovers (up to $500 per year), potentially doubling your benefit dollars.
Here’s an example of how Carryover Max is applied year over year.
| Year 1 | Year 2 | Year 3 | Year 4 | |
|---|---|---|---|---|
Your standard annual maximum amount |
$3,000 | $3,000 | $3,000 | $3,000 |
| Carryover amount from previous year | N/A | $500 | $1000 | $01 |
| Total benefit dollars available; | $3,000 | $3,500 | $4,000 | $3,000 |
| Your total claims paid3 | $80 (less than $1,500) |
$380 (less than $1,500) |
$0 (No qualifying services) |
$300 (less than $1,500) |
| Cleaning or oral exam during the prior year | Yes | Yes | No | Yes |
| Carryover amount earned | $500 | $500 | $0 | $500 |
| Accumulated Carryover Max total available | $500 | $1,000 | $0 | $500 |
Carryover Max increases your dental benefit value
You get more flexibility in planning and paying for your dental care, as well as the peace of mind knowing you have more benefits—if you need them, when you need them.
Still have questions about Carryover Max? Call us at 800-452-9310.1 To qualify for Carryover Max, you must receive at least one cleaning or oral exam during each plan year. If you miss an annual cleaning or exam in a later year, any accumulated carryover will be lost.
2 You can roll up to $500 in unused dollars into the following year. Unused yearly carryovers can accumulate up to your standard annual maximum.
3 If you use less than one half of your standard annual maximum, then you are eligible for Carryover Max.
Download PDF