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Flagship Members

How Can Flagship Help You Today?

How to get the answers you need:
-Make your call between 8:00 a.m. and 4:30 p.m. Eastern time
-Have the social security number of the policy holder available

Changing Your Primary Care Plan Dentist
Contact Customer Service
In New Jersey: 800-722-3524
Outside New Jersey: 800-848-3524
Via Fax: 973-285-4162
Via email: flagshiphealth@deltadentalnj.com

Benefit Plan Questions
Contact Customer Service
In New Jersey: 800-722-3524
Outside New Jersey: 800-848-3524
Via Fax: 973-285-4162
Via email: flagshiphealth@deltadentalnj.com

Eligibility Questions
In New Jersey: 800-722-3524
Outside New Jersey: 800-848-3524
Via Fax: 973-285-4162
Via email: flagshiphealth@deltadentalnj.com

Logging a Grievance
Complete a Grievance Form and return it via mail to:
DeltaCare/Flagship Dental Plans
1639 Route 10
P.O. Box 369
Parsippany, New Jersey 07054
Via Fax: 973-285-4162
Via email: flagshiphealth@deltadentalnj.com

Obtaining a Benefits Booklet
Consult the Benefits or Personnel Department at your place of employment.

Viewing Our Provider Directory
Use the online search feature.

Understanding Your Benefits
Contact Customer Service
In New Jersey: 800-722-3524
Outside New Jersey: 800-848-3524
Via Fax: 973-285-4162
Via email: flagshiphealth@deltadentalnj.com

Getting Emergency Treatment
Contact your primary dentist. If the dentist is not available, contact any dentist who is able to render care and DeltaCare® will reimburse up to a maximum amount specified in your benefit booklet for the emergency treatment.

DeltaCare is underwritten and administered by Flagship Dental Plans, a wholly-owned subsidiary of Delta Dental of New Jersey, Inc.

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