Our call center is open 8 AM – 4:30 PM Eastern time Monday – Friday. We are working with reduced staff, therefore you may experience longer than normal wait times.Learn more about how we’re continuing to serve our customers during this time.
Have a dental emergency? Here is a list of dentists who are open and seeing new emergency patients during this time.
To protect our associates and their families during the current health crisis, we have a reduced number of staff available to take phone calls. You may experience longer than normal wait times. We continue to pay claims, monitor enrollment and eligibility, and more. We strongly encourage provider offices to self-serve on our web site at this time.
Verify eligibility, review covered benefits, check claim status, obtain EOBs, and more on Benefits Connection.
Additionally, the Interactive Voice Response System (IVR) is operational 24/7 for self-service at 800-452-9310.
To receive payment in a more prompt manner during and after the crisis, we strongly recommend that you enroll in Electronic Funds Transfer (EFT) as soon as possible. EFT payments are available within 3-5 days, and you are paid even if your office closes.
Please enroll now for Direct Deposit to ensure payment continuity during the pandemic by completing the EFT form.
If you are currently accepting new emergency appointments, we ask that you fill out our Emergency Dentist Form
to be added to our Emergency Dental Directory.
Dentist Support Program
Delta Dental of New Jersey, Inc. and Delta Dental of Connecticut, Inc. are committed to supporting you during the COVID-19 health crisis. To that end, we have launched our Dentist Support Program, which has two components: The Advance Payment Program and Support for PPE Supplies.