Delta
Dental Patient Direct -
Member Terms and Condition
| You
will have to scroll down to read the following
Terms and Conditions. When you are done,
please click "I Agree" and continue
to enroll. |
On
behalf of my dependents (if applicable) and myself
(sometimes collectively referred to herein as "Members"),
I agree to the following:
1. Delta Dental Patient Direct is not an insurance
plan. There are no benefits payable to Members, nor
does Delta Dental Patient Direct compensate dentists
for services they may render to Members. Delta Dental
Patient Direct is not an insurer, guarantor or underwriter
of any services provided under the Delta Dental Patient
Direct program ("Program") or of any payments to
dentists. Members arrange for dental care and for
payment directly with the dentist. Members are responsible
for the entire cost of the care, and Delta Dental
shall in no event be liable for any payment to a
dentist accessed under the Program or for the refusal
of a dentist to accept the Delta Dental Patient Direct
Fee Schedule.
2. The Program provides Members access to a network
of dentists who are independent practicing dentists.
Delta Dental Patient Direct dentists are independent
contractors in private practice and are neither employees
nor agents of Delta Dental and/or its parents, subsidiaries
or affiliates. The availability of any particular
dentist cannot be guaranteed, and dentist network
composition is subject to change without notice.
3. Delta Dental does not provide dental treatment
and is not responsible for outcomes. All dental care
is the responsibility of the treating dentist, in
consultation with the Member. Selection of the dentist
is also the responsibility of the Member and is not
based on any representations by Delta Dental.
4. Delta Dental Patient Direct dentists have agreed
to make certain services available to Members at
the fee level set forth in the Delta Dental Patient
Direct Fee Schedule. I understand that all payments
to Delta Dental Patient Direct dentists are due and
payable at the time of service, unless another payment
arrangement is mutually agreed upon between the Member
and the treating dentist. Members shall be responsible
for the treating dentist's office policies such as
payment for missed appointments or late payments.
5. In order to receive included services at the Delta
Dental Patient Direct Fee Schedule, a Member must
present his/her program ID card to the dentist's
office at the time of his/her appointment.
6. Delta Dental Patient Direct may, from time to
time, and at its sole discretion, provide Members
with access to additional programs that offer access
to vision and/or other non-dental services at discounted
or special rates. Any such programs are offered by
independent persons who are not employees or agents
of Delta Dental or its affiliates. Delta Dental does
not endorse any such product or services, and the
persons providing such products/services are solely
responsible for the products/services they provide.
Persons providing such programs are not reviewed
or credentialed by Delta Dental Patient Direct.
7. This Program is limited to dental services rendered
in the State of New Jersey. Members must reside in
the State of New Jersey. Delta Dental may terminate
the Program in its entirety without prior notice
to Members if necessary to comply with the law.
8. Delta Dental reserves the right to terminate a
Member's participation in the program with 30 days
notice, for any reason.
9. If, for any reason, I am not totally satisfied,
I may notify Delta Dental in writing within 30 days
of the first date of my membership period, and Delta
Dental will fully refund my money.
10. Not all services are reflected on the Delta Dental
Patient Direct Fee Schedule. A Delta Dental Patient
Direct dentist may bill me for his/her usual fee
for services not listed on the Delta Dental Patient
Direct Fee Schedule. The usual fee is the fee most
often charged and collected by the Delta Dental Patient
Direct participating dentist from patients without
insurance. The dollar amount specified may not be
the only cost incurred in a given treatment because
the treatment may require more than one procedure.
11. No person, other than your eligible dependents
and you, are entitled to any rights under the Delta
Dental Patient Direct Program, membership is not
transferable, and participation in the Program may
be terminated immediately in the event that my dependents
or I provide access to his/her program ID card (or
otherwise provide unauthorized access to the Program)
to any ineligible individual.
12. Eligible dependents under a family program include
your spouse/domestic partner, providing you have
a certificate of civil union which Delta Dental can
request as proof of domestic partnership; and/or
one or more of your eligible child dependents. Eligible
child dependents include my and my spouse's natural
born children or stepchildren, legally adopted children,
a child for whom we have legal guardianship and who
is wholly dependent upon us for most of his/her support
and maintenance, and our foster children. Proof of
support or adoption and all other matters pertaining
to eligibility, as a dependent child must be submitted
to Delta Dental when requested.
13. Eligible dependent children are included under
my family membership (if selected by me) until the
end of the contract year in which they attain the
age of 23.
14. A child otherwise defined above but who has obtained
age 23 and who Delta Dental determines is incapable
of self-sustaining employment by reason of mental
or physical handicap or developmental disability
shall be considered a child under this program if
he/she depends on the participant or the participant's
spouse for support and maintenance and had the condition
before attaining age 23. Proof of handicap must be
submitted to Delta Dental when requested.
15. This Program does not apply to any dental services
or treatment plan, including any work in progress,
which had begun prior to the date I notified the
Delta Dental Patient Direct dentist of my membership
in the Program and presented him/her proof of my
membership. Work in progress, prior to joining the
program, must be provided by the dentist who started
the work. Any procedures performed by a non-participating
dentist are not included. Any member accepted for
orthodontic treatment must remain a member of Delta
Dental Patient Direct for the full duration of their
treatment or risk additional charges from their participating
orthodontist. Invisalign may not be included.
16. This Program cannot be used in connection with
any dental insurance or benefit coverage, including
Delta Dental nor can this Program be used in connection
with any other type of insurance, including but not
limited to medical and accidental injury insurance.
This program does not coordinate benefits with any
insurance or benefit programs. Members who have dental
insurance are not eligible for the Delta Dental Patient
Direct program.
17. The Delta Dental Patient Direct program is administered
by Delta Dental of New Jersey, Inc.
18. Delta Dental has no liability for providing and
does not guarantee dental services nor is it liable
for the quality of any dental services rendered.
19. This Program does not encompass all dental services.
Some procedures are not included in the Program.
To determine if a particular procedure is included
in the plan, the member must contact our customer
service agents toll free at 877-TOOTH-07.
20. Members may sign up once in a 12-month period.
21. This program is only available if included services
are performed by a Delta Dental Patient Direct participating
dentist. It is the Member's responsibility to ensure
the dentist is participating in the Delta Dental
Patient Direct program even when referred by the
dentist to a specialist or to another dentist. Be
aware that dental offices participate in various
Delta Dental plans. If you call an office you believe
is a Delta Dental Patient Direct participating dentist
(always use the specific term "Delta Dental Patient
Direct" not the general term "Delta Dental') and
that office does not agree, immediately call Delta
Dental Patient Direct customer service at 877-TOOTH-07.
22. Following receipt and approval of your payment,
notification of membership, ID cards and a welcome
packet will be mailed to you the next business day.
You can begin using your membership the day you receive
your ID card, and you will be able to access your
membership information online the first of the following
month.
23. The Delta Dental Patient Direct Fee Schedule
is subject to change by Delta Dental and shall not
occur more than once per calendar year.
24. All applicants must be eighteen years (18) or
older to register in this program.
25. Enrolling in Delta Patient Direct gives Delta
Dental the right to check if you are currently active
in any other Delta Dental program.
26. By signing the attached application, I acknowledge
that I have read and understand the above terms and
conditions and agree to abide by them.
All communications to Delta Dental with respect to
the Delta Dental Patient Direct program shall be
sent to:
|