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Diane Belle
Delta Dental Plan of New Jersey
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NEW JERSEY AND CONNECTICUT BROKERS RATE DELTA DENTAL HIGHEST IN SATISFACTION

PARSIPPANY, NJ (August 21, 2006) – Recently, an online survey of insurance brokers handling business in New Jersey and Connecticut was conducted by English Communications of Morristown for Delta Dental of New Jersey. Results identified Delta Dental highest in broker satisfaction among nine regional dental benefits carriers.

"Building and maintaining relationships with brokers has always been a priority at Delta Dental, and this survey has enabled us to quantify our efforts. Plans are underway to make this an annual survey," said Mark Nadeau, Vice President, Marketing, for Delta Dental of New Jersey.

The survey, resulting in a 34 percent response rate, identified broker's most important dental carrier attribute as client satisfaction.

Concerning client-related attributes, brokers are most satisfied with Delta Dental's reputation - specifically regarding subscriber and client satisfaction, ability to resolve problems, claims processing and the ease with which a subscriber can locate a network dentist.

The survey also identified that brokers are most happy with Delta Dental's implementation of new groups, the company's timeliness and accuracy of commissions, and the accessibility of accurate rate information.

About Delta Dental of New Jersey, Inc.
Delta Dental of New Jersey, Inc., is New Jersey’s and Connecticut's leading dental benefits carrier, providing coverage to more than one million people through contracts with employers in New Jersey and Connecticut. The Delta Dental system offers seamless dental benefits administration for employer groups throughout the country and the largest network of credentialed dentists in the nation. For more information visit us on the Web at www.deltadentalnj.com

 
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