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November 2007

Delta Dental Offers Enhanced Explanation of Benefits Statements

Our new Explanation of Benefits (EOB) statement is presented in a readable, user-friendly format. Developed in consultation with dentists and members, it contains more information than before and has been reformatted to make it easier to find what you need. 

The new EOB statement includes all the features of the old EOB, plus a few new ones, including the patient’s benefit period and the amount the patient is not responsible for. 

To view a sample of our new EOB and its features, visit our Web site at www.deltadentalnj.com. Click “Members,” then “View an easy-to-read description of our Explanation of Benefits Statement” under “Additional Resources.”

For questions about specific claims, contact the number for Claims Inquiries on your Explanation of Benefits statement, or log on to Benefits Connection and use the secure “Contact Customer Service” form.

 
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