|
More than 9 in
10 members are satisfied with Delta Dental, according to
our 2006 Member Satisfaction Survey.
Here's how
members rated our performance in 2006:
|
Performance
Trait |
% rated
"very satisfied," "satisfied" or "neutral" |
|
Delta Dental
overall |
93 |
|
Overall
value for price paid |
87 |
|
Customer
Service |
94 |
|
Access to
dental care |
93 |
|
Quality of
dental care |
95 |
Members are
also highly satisfied with the care they receive from
their participating Delta Dental dentist. 95% would
return to their participating Delta Dental dentist, and
92% would recommend their Delta Dental dentist.
Brownstone
Information Resources, an independent market research
firm in Morristown, New Jersey, conducted the survey. |
