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You can find
lots of useful information about your dental benefits
and oral health on our Web site. To find the answers you
need, start by going to
www.deltadentalnj.com.
Where can
I find out about my benefits? Benefits
Connection gives you everything need, whether you're
looking for what your plan covers, what it doesn't
cover, or frequency schedules. You can find detailed
information about your family's claims from the past two
years, and even print an ID card from Benefits
Connection. (ID cards are not available for those in
DeltaCare or Delta Dental Patient Direct.) Click
"Members," and then log onto Benefits Connection. If
you're new to Benefits Connection, click "Register Now"
and follow the online directions.
Where can
I learn more about oral health? We have dozens
of articles that can help you and your family stay
healthy. Wondering when your baby's ready for that first
dental visit? Just how serious is your spouse's snoring?
What precautions should your soccer player take before
taking to the field? What should you do if your tooth
gets knocked out? You can find answers to these
questions and many more by clicking "Our Company" on the
left navigation bar, and then "Oral Health Info."
How can I
find a participating dentist after I move? It's
even easier than forwarding your mail. Just click "Find
a Dentist" on the left navigation bar. Select your
dental plan, type in your address, select the distance
you're willing to travel, and select the dental
specialty from the drop-down menu. Then click "Search
for a Dentist." The list includes dentists' addresses,
phone numbers and even driving directions to their
office.
How can I
find out what my benefits cover when I'm covered by two
or more dental plans? This is called
"coordination of benefits" (COBs). Our online FAQs
provide a good general explanation about COBs. It notes:
Having two dental programs (called 'dual coverage') does
not 'double' your coverage. However, it may mean that
you will have lower out-of-pocket costs. Usually, one
program will be considered primary (usually the one
through your job) and the other will be secondary (the
one through your spouse's employer). The total payments
of both the primary and secondary carrier cannot exceed
the total approved amount or the total of what Delta
Dental would have paid as primary. As an example, if
your dental program covers 80% for fillings, and so does
your spouse's, your program would cover the first 80%
and your spouse's program would cover the remaining 20%
up to the approved fee. You can find answers to many
more frequently asked questions by clicking "FAQs" on
the left navigation bar. |
