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Articles
National Marketing Committee Appoints
Mark Nadeau Chair
Delta Dental's Convention Schedule Announced
Delta Dental Elects New Chairman, Board
Members
VanBrunt Elected Chairman of DeltaUSA
Board of Directors
Rain Dampens Golf Classic, But Not Generosity
Joan Canace: The Face Behind the Voice
Mark Nadeau, Delta Dental Plan of New Jersey's director
of Marketing, has been named chairman of the Marketing
and Business Development Committee for the Delta
Dental Plans Association (DDPA).
DDPA is
an association of Delta Dental Plans nationwide that
studies a number of large-scale issues that affect
many Plans.
The Marketing and Business
Development Committee is working on several initiatives,
including a national broker/consultant study. "We're attempting to find
out what some of the larger consulting houses like
about Delta Dental and what they'd like to see improved," says
Mark.
"Many of the top consulting agencies have already
been contacted."
Results of that study will be used to develop more
broker-friendly programs throughout the country.
The committee is also completing work on a national
satisfaction survey. Also in the works is the development
of a comprehensive RFP database library, which will
include answers to frequently asked questions and
concerns.
Mark joined Delta Dental eight years ago and opened
Delta Dental of New Jersey's Connecticut office.
Previously he was national sales manager for group
insurance at Monarch Life in Massachusetts. He joined
the Marketing and Business Development Committee
two years ago and was named chairman in April.
Delta
Dental's Convention Schedule Announced
Mark your calendars! Delta Dental will be exhibiting
at three major conventions this fall. They are:
New Jersey School Board Association Annual Convention
October 27-29
New Jersey Education Association Annual Convention
November 11 and 12
New Jersey Municipalities Convention
November 16-18
All three conventions will be held at the new Atlantic
City Convention Center. We hope to see you and your
clients there!
Delta
Dental Elects New Chairman, Board Members
Gerald A. Sydell, D.D.S., was recently elected Chairman
of the Board of Delta Dental Plan of New Jersey,
Inc. Dr. Carl Chaityn, our previous Chairman, will
remain an active member on the Delta Dental Board
of Trustees. The Board also elected Ronald Deblinger,
D.M.D., Vice Chairman of the Board, and George McLaughlin,
D.M.D., Trustee.
Dr. Sydell, of Watchung, NJ, served as vice chairman
of Delta Dental's Board of Trustees in 1998 and has
been a board member since 1980. Currently, he serves
on our Executive Committee and Nominating Committee,
and was former chairman of the Dental Advisory and
Policy Committee. Dr. Sydell also serves as Vice
Chairman of the Delta Dental Endowment Association
of New Jersey, Inc. He has practiced dentistry in
Cranford, NJ, for more than 40 years.
Dr. Sydell received his doctorate in dental surgery
from Temple University and advanced education in
orthodontics from New York University. He is past
president of the Union County Dental Society, and
served as a trustee of the New Jersey Dental Association
and delegate to the American Dental Association.
In addition, Dr. Sydell is a member of the New Jersey
Medicaid Drug Utilization Review Board. He received
the Union County Dental Society's President's Award
and the New Jersey Dental Association's Service Award.
He has been elected to Fellowship in the American
College of Dentists and the International College
of Dentists.
Dr. Deblinger, of Montvale, NJ, has been a member
of Delta Dental's Board of Trustees since 1988. Currently,
he serves on our Contracts and Fees Committee, Dental
Advisory and Policy Committee, and Audit Committee.
He has been in private practice for 22 years in Clifton,
NJ, and specializes in endodontics. After graduating
from Alfred University with a bachelor's degree,
Dr. Deblinger received his dental education at the
University of Pennsylvania, where he also received
his specialty degree in endodontics. He is past president
of the Passaic County Dental Society; alternate trustee
for the New Jersey Dental Association; alternate
delegate for the American Dental Association; past
president of the New Jersey Association of Endodontics;
treasurer of the Research and Education Foundation
of the American Association of Endodontics; fellow
of the American College of Dentists; and fellow of
the International College of Dentists. He is past
member of the Board of Directors of the American
Association of Endodontics.
Active in his community as well, Dr. Deblinger served
as president of the Montvale Athletic League, and
has been involved in various other community activities.
Dr. McLaughlin, of New Brunswick, NJ, who has just
been named to Delta Dental's Dental Advisory and
Policy Committee, maintains a practice in general
dentistry in New Brunswick. He serves as Clinical
Associate Professor in the Department of General
Dentistry and Community Health, University of Medicine
and Dentistry of New Jersey. A graduate of the University
of Medicine and Dentistry-New Jersey Dental School,
Dr. McLaughlin is president of the New Jersey Dental
School Academic Assembly, where he is responsible
for the day-to-day operations of the Office of Minority
Affairs. He is the current dental school representative
to the Affirmative Action Council, which reports
directly to the UMDNJ Board of Trustees. He is past
president of two statewide dental organizations:
Commonwealth Dental Society of New Jersey, and the
New Jersey Academy of General Dentistry. In addition,
he currently chairs the New Jersey Dental Association
Council on Dental Education, the New Jersey Academy
of General Dentistry Committee on Constitution and
Bylaws and, in his community, serves on the Constitution
and Bylaws Committee and Board of Trustees of the
First Baptist Church of Lincoln Gardens in Somerset,
NJ.
VanBrunt
Elected Chairman of DeltaUSA Board of Directors
Walter VanBrunt, president and CEO of Delta Dental
Plan of New Jersey, Inc., was recently elected Chairman
of the Board of Directors of DeltaUSA.
He will serve a two-year term from June 1, 1999 to
August 31, 2001.
Mr. VanBrunt joined Delta Dental Plan of New Jersey
in 1993 as executive vice president and president
of Delta Dental's subsidiary, Flagship Health Systems.
He became president and CEO in January 1998. His
28 years in the insurance industry includes service
as second vice president of Lincoln National Insurance
Company, where he directed the company's Eastern
Region Group Operations Center.
A graduate of Virginia Tech with a bachelor of science
degree in business administration and management,
Mr. VanBrunt serves on the Board of Directors for
Delta Dental Plans Association (DDPA)
and DeltaUSA. He also serves on the Board of the
Delta Dental Endowment Association of New Jersey.
DeltaUSA is
the national accounts business development subsidiary
of the Delta Dental Plans Association.
Rain
Dampens Golf Classic, But Not Generosity
Thunder, lightning and torrential rains forced the
cancellation of the ninth annual Delta Dental Classic
on May 24. But disappointed golfers focused on the
reason behind the event: to raise funds for the Special
Olympics New Jersey.
Despite being unable to play, golfers and sponsors
at this year's golf-less Classic raised $50,000 for
Special Olympics programs. To date, we have raised
$225,000 for Special Olympics from our annual event.
Through the kindness of Cherry Valley Country Club,
all golfers will receive a voucher for lunch and
a round of golf, to be used at their convenience.
Special thanks to all our participating brokers,
including LDP Consulting and Allen Associates.
Next year's Delta Dental Classic will take place
Tuesday, June 6, 2000-under what we hope are sunny
skies!
Despite being unable to play, golfers and sponsors
at this year's golf-less Classic raised $50,000 for
Special Olympics programs. To date, we have raised
$225,000 for Special Olympics from our annual event.
Joan
Canace: The Face Behind the Voice
When brokers call Delta Dental, Joan Canace's voice
is one of the first to greet them. Joan joined Delta
Dental in March as Marketing secretary, and she is
the first point of contact for broker questions or
requests.
"My job is to get brokers the information they need
when they need it, and help them the best way I can," she
says.
On a typical day she fields calls from about 20
brokers, who request everything from Delta Dental
rates for various-sized groups, to enrollment forms,
dentist directories and other supplies. If a broker
needs a quote for a group larger than 100 subscribers,
she connects them with the appropriate account executive.
For smaller groups, Joan will fax the quotes and
then transfer callers to Lena Gelfenbeyn, who handles
small groups.
Joan previously worked
for her brother's construction firm in Peapack.
She joined Delta Dental because she wanted to work
in a larger office, with more colleagues and responsibilities.
"Working for my brother was great, but it was just
the two of us in the office. I missed interacting
with lots of people. That's why I like the customer
service end of this job. I enjoy talking to people,
both the brokers and the people I work with."
In her spare time, Joan
studies jazz dancing and hopes someday to become
a choreographer. She took it up several years ago
after going dancing with some friends and became
hooked. "I have dancing in
my head," she says. "It's become my passion."
A resident of Morris Township, Joan is the mother
of a 12-year-old son, Christopher.
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